Support
Questions, bug reports, or account requests — email eladio@caritos.com and we'll get back to you.
Reporting a bug
Email a description of what happened. If the app crashed, include your device and OS version if you can.
Deleting your account
Email a deletion request from the email address on your account. We don't have in-app self-service deletion yet, so it's processed manually.
FAQ
How are ratings calculated?
A standard ELO formula, adjusted for how decisive a win was and how experienced each player is. The exact formula is refined over time as we tune it.
Is Tennis free?
Yes.
Do I need an account?
Yes — matches and ratings are shared with the friends you play, so everyone needs an account to see and record them.